Administrative

The important management of patient scheduling, phone calls, emails, and payment at our Center is handled by our skilled and capable front office administrative staff. Renee and/or Indu are available to you for assistance with administrative needs during business hours Monday thru Friday.

PATIENT PRIVACY POLICIES

Each clinician at Sugar Bend Center maintains a privacy and security plan in accordance with THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA), HEALTH INFORMATION TECHNOLOGY FOR ECONOMIC AND CLINICAL HEALTH ACT (HITECH), and TEXAS MEDICAL PRIVACY ACT (TXHB300). This plan determines how health information about you may be used and disclosed, as well as how you may gain access to your health information.

WEB SITE DISCLAIMER

You are encouraged to review this web site and each clinician’s individual web page to see their unique style and areas of specialty. This web site provides information to the general public and is not intended to provide specific information about a specific child, adolescent, adult, couple or family. Any concerns or questions should be addressed to your own clinician. None of the information on this web site can be considered a substitute for advice or treatment recommendations for you or your child, from you or your child’s physician, clinician, psychologist, or therapist.

NON-GROUP CENTER DISCLAIMER

Although the clinicians at Sugar Bend Center share an office space, a Center name, and a common goal of providing quality service to the children and families of Fort Bend, Harris, and surrouding counties, we are not a group practice. Each individual (or independently practicing) clinician is solely responsible for his/her services and actions.

COMMUNICATION POLICY

Continuous effort is made to provide secure communication between patient and staff by phone, email, and fax. These forms of communication are subject to use and monitoring by only trained office staff, however, cannot be guaranteed secure. Although software and security measures have been put in place to secure and monitor office communication, please be reminded that any information relayed across phone, email, or fax has the potential to be viewed by an outside party in transit or delivery.

PAYMENT & FEE POLICY

Payment is due at the time of service. Payment schedule will be made known to you before your initial session. Your consent to treatment includes an electronic payment permission, authorizing the provider and staff to deduct service fees from my designated account. 24 business hours notice of cancellation is required, and 48 business hours is preferred. Cancellation with less than 24 business hours notice or no communication of change will result in a fee. The credit card on file with the office will be charged the cancellation fee whether or not you choose to return for follow up services.